I asked about the collections on my credit he said he would have to transfer me to the credit department.
#VERIZON IN HOME AGENT CHOOSING ROUTER CHANNELS FULL#
My account is now handled and paid in full by a debit card over the phone as of yesterday. I told him can I just pay this now and handle my account so this does not go on any longer then when you locate the check I will contact my bank to put a stop payment on it and explain the situation to them. Then said it could take 7 days to process. So he took down my information bank account, check number ect for the investigation to locate the missing check. So I looked at the credit report again and it does say collections and something about an attorney! I called Verizon again, spoke to someone else they said it is in collections and he could put an investigation to try and see if they could locate the missing check. I checked my bank account and they did not see the check cleared either. So I logged in to see Verizon sent me to collections! I called Verizon and asked why because they should have posted my payment and received this by now? The representative told me I did not get sent to collections that he would be a payment arrangement on my account for another week to see if the check would come in because mail has been slow with the Holidays.
On JanuI received an email from Experian credit that there was something wrong with my credit. I did not check my back account because my statement was not due to come out until Jan 2022. I never heard back from Verizon so assumed my account was clear. I sent in a payment on December 10th 2021 through the US Postal service with Check # 424 in the amount of $286.23. I closed my account at the end of October 2021. I was told they were channels I barely watched. When I called to make some changes.I was offered a small savings package ,and I was told I wouldn't loose any of my channels, but a few were removed, when I called to look into about it. One more thing I want to add is,that I was in a plan that offered many channels. Nevertheless, despite these disappointing results. I program shows to be recorded, and sometimes it cant even record a single program I set to record. This sounded great since I appreciate the option of blowing through the advertisements on many channels, but the device hardly does what it's been hyped up to do. Lately, Verizon sold me on the six simultaneous recording capabilities of the DVR. HGTV was a big hit for me and boxing and on HBO and history channel. I got the Verizon because of all the hype about the fiber optics. I went with comcast for a bit before finally Verizon. I kept it for the full term of contract before going with another provider. Ok, when I first moved into my current home in 2001.
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